Analytics & Optimization Strategist in Scottsdale, AZ at Discount Tire Corporate Careers

Date Posted: 1/15/2021

Job Snapshot

Employee Type:

Full-Time
Location:

Scottsdale, AZ
Region:

CORP
Experience:

Not Specified
Date Posted:

1/15/2021

About Us

Discount Tire Company has a vision that not only lives, but thrives, in the hearts of its employees, each and every day. From part-time to full-time employees at the store, regional or corporate level, our employees work to be the best in the business. One common thread running through the hearts of everyone within the organization remains the same - treat customers, and one another, with respect and fairness, help those in need, always do what is right, work hard, be responsible, and have fun. The employees of Discount Tire represent its philosophy and its brand by remaining knowledgeable, friendly and honest. By offering the highest level of customer service, more product choices and the lowest prices, they have earned the right to be considered trusted experts. Building customer relationships has allowed Discount Tire to become a leader in the industry. Its continual growth not only provides greater opportunities for employee advancement, but allows even more customers to remain confident when choosing Discount Tire for all of their tire and wheel needs.

Job Description

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations.

Working independently, the Analytics & Optimization Strategist identifies and report on key indicators of web performance, market opportunity, digital channel optimization and ongoing performance measurements. Develops strategic and actionable recommendations for web performance enhancement.

Essential Duties and Responsibilities:

Analyzes online website and offline in-store traffic to ascertain website performance; proposes strategies to grow traffic
Responsible for identifying, implementing and managing analytics platforms, including; Google Analytics, Tealium Tag Manager, Clicktale Session capture, etc.
Oversees analytics platforms to ensure platform settings are accurate and measures Key Performance Indicators (KPIs)
Partners with development teams to implement tagging for sales channels; website, POS, etc.
Collaborates with analysts from Digital Marketing to provide online & offline analytics
Develops, executes and maintains Conversion Optimization strategy; creates conversion rate and revenue lift
Defines KPIs across traffic, engagement, conversions and stickiness
Analyzes design and layout of site for optimum engagement; collaborates with UX Design Team to update and enhance website
Analyzes data and identifies A/B and multivariate testing opportunities; develops and executes test plans
Determines growth opportunities through new or improved content in collaboration with UX Design and Digital Marketing Teams
Identifies changes in customer behavior, technology performance or financial results; delivers reports and recommendations based on analysis
Establishes and maintains reporting in collaboration with Business Intelligence stakeholders
Builds out A/B testing frameworks; drives digital channels continuous improvement
Builds and maintains KPI dashboards to measure Omni Channel success metrics
Facilitates the delivery of executive summary reporting (visual and data) to executive staff
Develops strategies to increase engagement and interaction
Stays current on the latest industry technologies, trends and strategies
Assists employees, vendors or other customers by answering questions related to digital channels processes, procedures and services
Completes work in a timely and accurate manner while providing exceptional customer service
Other duties as assigned

Job Requirements

Qualifications:

This position requires a minimum of eight years progressive digital marketing and SEO experience.
Proven analytical experience with success in growing and driving results is necessary.
Proven ability to build digital channel strategies that align with business goals is needed.
Advanced Google Analytics capabilities are vital; experience with other reporting platforms is beneficial.
Proficiency with Microsoft office, including skills with Word, Excel, Access and PowerPoint is necessary.
Experience developing marketing strategies, including but not limited to, budget allocation, opportunity assessment and prioritization is necessary.
Proven experience conducting qualitative user research and usability testing is necessary.
Proven organizational, strategic problem-solving and decision-making skills in the field of design are vital.
Demonstrated ability to communicate across all levels of the organization, present complex ideas concisely and clearly articulate ideas verbally and in writing is necessary.
Ability to motivate self and others while managing multiple projects and meeting various deadlines simultaneously is required.
Ability to extract ideas from key stakeholders, listen to new ideas and move the team along toward business objectives is vital.
Customer service skills including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude is essential.
Maintaining confidentiality, treating others with respect and upholding Company values are key attributes.
In addition, troubleshooting, organizational and problem-solving skills with a can-do attitude and the ability to adjust to changing requirements are essential.

Educational Requirements:

This position requires a bachelor's degree in statistics, HCI, digital culture or a related field, or equivalent experience.

Work Days:

Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary.

Work Hours:

Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary.

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