Facility Technician - Salt Lake in Salt Lake City, UT at Discount Tire Corporate Careers

Date Posted: 1/10/2022

Job Snapshot

Job Description

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business
has been growing for more than 60 years and now is the best time in our history to join us. We are opening more
locations every year and we are always looking for qualified individuals to join us in our growth. We are a company
that promotes from within, both in our retail and corporate operations.
Under direct supervision, the Facility Technician I inspects Discount Tire real estate assets and
equipment. Conducts basic general/preventive store maintenance ensuring that repairs are completed on time and
within budget. Supports the company's strategic intent to provide "the most inviting, easy and safe tire and wheel
purchase and service experience in the world" by ensuring that stores meet high quality standards.

Essential Duties and Responsibilities:
• Performs basic store/ equipment routine and preventative maintenance including, but not limited to, plumbing,
electrical, HVAC, etc. Escalates complex issues to Facility Technician II/ Senior.
• Obtains vendor/ contractor quotes including, but not limited to, painting, roofing, electrical, plumbing and
• Monitors vendor/ contractor performance to ensure work is completed according to specifications.
• Creates, manages and responds to service requests for basic repairs within established timelines, processes
and procedures. Ensures commitments are met per agreement.
• Logs completed service request detail into Computerized Maintenance Management System (CMMS)
including, but not limited to, labor hours, parts and history/comments/notes
• Inspects stores within assigned region/ territory in collaboration with Facility Technician II/ Senior. Completes
inspection checklist; identifies and reports action items.
• Performs Americans with Disabilities Act (ADA) inspections, ensuring slopes, distances and access points, etc.
meet required guidelines.
• Reviews financial statements in collaboration with Facility Technician II/ Senior to ensure expenses are
appropriately documented, planned and managed.
• Maintains work areas/ vehicles that are neat, organized and free of clutter.
• Applies direction/ feedback from Facility Technician II/ Senior to continually improve performance and service
• Frequent travel within assigned region/ territory is required.
• Stays current on the latest industry technologies, trends and strategies.
• Assists employees, vendors or other customers by answering questions related to Maintenance management
processes, procedures and services.
• Completes work in a timely and accurate manner while providing exceptional customer service.
• Other duties as assigned.

Job Requirements

• Ability to troubleshoot basic plumbing, electrical, HVAC, etc. issues.
• One year of commercial/ residential maintenance/ repair experience preferred.
• Discount Tire store experience is beneficial.
• Working knowledge of construction trades such as plumbing, electrical, HVAC, etc. is preferred.
• Basic knowledge of HVAC package units and preventative maintenance practices is beneficial.
• Knowledge of construction and general maintenance practices and procedures along with industry safety
standards is beneficial.
• Must demonstrate strong attention to detail.
• Ability to identify problems, review information to develop and evaluate options is essential.
• Working knowledge of Computerized Maintenance Management System (CMMS); ServiceNow is preferred.
• Working knowledge of Microsoft office, including skills with Word, Excel, and Outlook are necessary.
• This position requires good communication, interpersonal and customer service skills, including attentive and
active listening to identify and address customer needs.
• As this position interacts with various levels of customers, the ability to model the following behaviors is
required: courteous (respectful), positivity (smiles), humility, accountability, team-player, self-reflection and
open to accepting feedback is required.
• Ability to build and maintain strong professional relationships is necessary.
• The ability to work efficiently and accurately under pressure, meet deadlines, present a professional demeanor
and work well independently is essential.
• Must possess strong organization skills, including the ability to multi-task and manage multiple projects to meet
various deadlines in a fast-paced environment.
• Customer service skills including the ability to manage and respond to different customer situations while
maintaining a positive and friendly attitude is essential.
• In addition, troubleshooting, organizational and problem-solving skills with a can-do attitude and the ability to
adjust to changing requirements are essential.
• Maintaining confidentiality, treating others with respect and upholding Company values is key.
Educational Requirements:
• This position requires a high school diploma or GED.
• Valid Drivers License required. Ability to meet Department of Transportation (DOT) standards for operating
work vehicles is required.
Work Days:
Normal work days are Monday through Friday. Occasional Saturdays and Sundays will be necessary.
Work Hours:
Scheduled shifts are based on business needs. Occasional overtime (more than forty hours per week) may be
necessary. Schedules are subject to change.