IT Asset Management Manager in Scottsdale, AZ at Discount Tire Corporate Careers

Job Description

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. 

The IT Asset Management Manager oversees the IT procurement and asset management program; ensuring that strategies optimize the total cost, value and quality of IT hardware, software and licenses. The position provides day to day oversight and supervision of department staff.  Coordinates operational activities of the department including strategy, development and implementation; operating plans and budgets; value generation initiatives; policies, procedures, systems, and reporting. Has full authority for personnel actions.  Ensures that project/department milestones/goals are met and adhering to approved budgets. Builds and manages a high-performance team that will provide quality goods and services required by our customers.

Essential Duties and Responsibilities:

• Promotes the Company Vision To be the BEST!
  • Caring for and Cultivating People
  • Delighting our Customers
  • Growing Responsibly
  • Drives Value to the Business
• Lives and shares The Dream and philosophies and assists others to realize their dream; connects employees to Company vision and purpose
• Participates in Asset Management’s recruitment, hiring, training, employee development and performance management
• Provides direction and feedback on the day-to-day activities of employees
• Communicates clear job expectations, goals and development opportunities to Asset Management employees
• Prepares employee development plans; recommends appropriate action to upper management
• Conducts performance reviews
• Coaches and mentors Asset Management employees
• Serves as an escalation point for interpersonal and operational employee challenges
• Regularly meets with employees in a one-on-one setting
• Manages work schedules and performs time keeping activities
• Monitors and adjusts employee workloads
• Monitors department projects to ensure projects are delivered on time, within budget and to agreed quality level
• Gathers, tracks and reports department attainment of Key Performance Indicators (KPIs) to upper management
• Ensures the highest level of Customer Delight by promoting and providing excellent customer service
• Ensures Company procedures are followed, including the tracking and publishing of metrics
• Works collaboratively across departments to identify and resolve risks, conflicts and challenges, recommends resolution and implementing process improvements
• Stays current on the latest industry technologies, trends, and strategies; brings forward solutions and serves as a Trusted Expert
• Participates in Company management initiatives such as: meetings, conferences, and committees
• Develops and maintains departmental governance procedures
• Supports decisions made by Company leadership

Specific Duties

• Oversees contract renewals and vendor management activities for specific hardware/software vendors; reviews contracts for appropriate language, terms and conditions. Ensures contracts/ agreements fit the ongoing needs of the business. Manages negotiations with partners/vendors
• Responsible for the purchase of all hardware, software, license agreements, etc. Manages the overall license compliance.
• Analyze purchasing effectiveness and resolve purchasing issues with vendors
• Manage asset reconciliation and asset disposal agreements
• Design and execute asset management policies, procedures and processes
• Educate employee’s about company policies regarding Asset Management best practices.
• Develops inventory management, procurement and shipment processes and procedures
• Monitor software licenses to ensure they comply with license agreements and usage standards
• Take part in various projects, providing support to the project teams
• Establish and maintain hardware and software maintenance database
• Works closely with Accounting, IT Finance and auditors to review/ audit IT Purchase Orders and overall spend.
• Develops physical inventory process and manages discrepancies
• Oversee manual GL Chargebacks
• Manages the development and execution of hardware deployments
• Works with Service Now team on Process Improvements
• Minimize costs through product standardization and tracking
• Tracks quality throughout product lifecycle
• Other duties as assigned