Training & Logistics Coordinator II in Scottsdale, AZ at Discount Tire Corporate Careers

Date Posted: 5/14/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Region:
  • Experience:
    Not Specified
  • Date Posted:
    5/14/2021

Job Description

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations.

 

Under general supervision, the Training Logistics Coordinator II provides administrative support to Learning and Development Team.

 

Essential Duties and Responsibilities:

  • Coordinates and schedules training, including, but not limited to, class schedules, room schedules, facilitator schedules, attendee schedules, travel, materials, equipment and refreshments
  • Distributes communication materials, including, but not limited to, training materials, communications, project schedules and vendor/consultant templates, using the correct media
  • Administers software licenses; ensures licenses are up to date
  • Reviews, proofs and tests training curriculum, including, but not limited to, eLearning, lesson plans, technical documentation, outlines, handouts, course workbooks, tests and practice exercises; suggests edits; identifies and solves technical problems and issues
  • Researches and gathers training information, including, but not limited to, audience needs, proper audience and proper classes (internal vs. external delivery)
  • Creates and maintains records in the Learning Management System (LMS), including, but not limited to, employee progress and training activities
  • Tracks and evaluates training feedback/results
  • Creates and maintains schedules and documents in LMS; analyzes and forecasts schedules
  • Provides guidance to Training Logistics Coordinator I
  • Stays current on the latest industry technologies, trends and strategies
  • Assists employees, vendors or other customers by answering questions related to training processes, procedures and services
  • Completes work in a timely and accurate manner while providing exceptional customer service
  • Other duties as assigned

Job Requirements

Qualifications:

  • This position requires a minimum of three years training operations experience.
  • Corporate training logistics experience is preferred.
  • Experience distributing training both in-person and virtually in a multi-location environment is preferred.
  • Experience with Learning Management Systems software is required.
  • Customer service skills—including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude—are essential.
  • This position requires excellent communication, interpersonal and customer service skills.
  • The ability to identify problems, review information to develop and evaluate options, then recommend solutions is essential.
  • Proficiency with Microsoft Office, including Word, Excel and PowerPoint, is necessary.
  • The ability to work efficiently under pressure, accurately meet deadlines, present a professional demeanor and work well both independently and in a team is essential.
  • In addition, organizational and problem solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential.
  • Maintaining confidentiality, treating others with respect and upholding Company values are key attributes.

 

Educational Requirements:

This position requires a high school diploma or GED. Additional college level Education or Instructional Design-related courses are beneficial.

 

Work Days:

Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary.

 

Work Hours:

Normal work hours are 8:00 a.m. to 5:00 p.m. Occasional overtime (more than forty hours per week) may be necessary.