Communication Specialist I in Scottsdale, AZ at Discount Tire Corporate Careers

Date Posted: 2/10/2018

Job Snapshot

Job Description

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 55 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. 

The individual chosen for this position will design and coordinate internal communication for delivery to both Corporate and Store employees, in support of Enterprise Resource Planning (ERP) projects and Organizational Change Management (OCM) initiatives. 

RESPONSIBILITIES:

  • Gathers, researches, writes, edits and proofreads content for internal communication.
  • Develops internal communication; receives content from Subject Matter Experts.
  • Conveys consistent messaging of the ERP Strategy and Business Process.
  • Coordinates and disseminates communication materials, including, but not limited to, training materials, project schedules, vendor/consultant templates and material to ensure consistency of message.
  • Coordinates, documents, disseminates, maintains and tracks communication plans.
  • Coordinates OCM information flow and ensures accuracy between knowledge Center and ERP/OCM communication initiatives.
  • Consistently uses Discount Tire style book, template and presentation requirements for internal communication.
  • Gathers and reports training data.
  • Coordinates logistics for Project Stakeholder awareness events and other activities.
  • Gathers information for Change Readiness and Change Impact Reports.
  • Provides logistical support for internal initiative surveys.
  • Delivers high quality work, effectively and efficiently, through formal and informal channels; displays broad understanding of Company Culture.
  • Stays current on the latest industry technologies, trends and strategies.
  • Assists employees, vendors or other customers by answering questions related to ERP/OCM processes, procedures and Communication services.
  • Completes work in a timely and accurate manner while providing exceptional customer service.
  • Other duties as assigned.

Job Requirements

QUALIFICATIONS:

  • This position requires a minimum of one year of Communication, Project Administration and/or Office Administration experience.
  • Must be familiar with operational guidelines, practices and processes.
  • Requires good interpersonal communication, organizational, and problem solving skills.
  • Proven ability to multi-task and work successfully within strict deadlines is necessary.
  • Strong writing and proofing skills with exceptional knowledge of grammar and punctuation is required.
  • Ability to develop effective employee communication utilizing multiple communication platforms is needed.
  • Proficiency with Microsoft Office, including skills with Word, Excel and PowerPoint is necessary.
  • Ability to quickly build relationships across the organization is crucial.
  • In addition, troubleshooting, organizational and problem solving skills with a can-do attitude and the ability to adjust to changing requirements are essential.
  • Maintaining confidentiality, treating others with respect and upholding Company values are key attributes. 

EDUCATIONAL REQUIREMENTS: 

  • This position requires a high school diploma or GED. Course work in journalism, digital culture or communication is preferred.