Director of Organizational Learning and Development (RITM0479493)

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. As America's largest independent tire retailer, specializing in tires & wheels, we have over 1,000 store locations and continue to grow every year. Our consistent growth over the last 60 years, the loyalty of our customers and passion of our people makes Discount Tire a great place to work.

The Director of Organizational Learning & Development provides strategic leadership and direction for the organization's learning initiatives, overseeing the full lifecycle of learning from strategy and innovation to program execution and impact measurement. This role ensures learning initiatives drive measurable improvement in employee capability, engagement, customer experience, and organizational culture, while leading a high-performing team and influencing the enterprise at all levels. Creates the overall department vision and drives employee and leadership performance to execute on short and long term goals. Builds and manages a high performance function and provides expert level leadership to all levels within the department.

Essential Duties and Responsibilities:

• Defines the enterprise-wide learning strategy and vision, ensuring alignment with organizational goals, culture, and long-term workforce capability needs.
• Leads the design, development, and implementation of innovative learning programs that positively impact employees, customers, and organizational results.
• Oversees a team of managers, and learning specialists, fostering professional growth and high performance.
• Partners with business leaders to identify critical skills, drive capability building, and embed learning into organizational processes.
• Drives adoption of learning technologies, data analytics, and blended learning approaches to enhance program reach and effectiveness.
• Ensures all learning initiatives are measurable, evaluating impact on performance, engagement, and culture, and reporting insights to senior leadership.
• Leads change management and cultural transformation initiatives through targeted learning programs.
• Serves as a thought leader in organizational learning, representing the organization in external forums and contributing to industry best practices.
• Provides direction and feedback on employee goals and achievements. Conducts performance reviews
• Communicates clear job expectations, goals and development opportunities to employees
• Prepares employee development plans. Coaches, counsels and leads department employees
• Serves as an escalation point for interpersonal and operational employee challenges
• Monitors department projects to ensure projects are delivered on time, within budget and to agreed quality level. Monitors and adjusts employee workloads
• Gathers, tracks and reports department attainment of Key Performance Indicators (KPIs) to upper management
• Ensures Company procedures are followed, including the tracking and publishing of metrics
• Works collaboratively across departments to identify and resolve risks, conflicts and challenges, recommends resolution and implementing process improvements
• Stays current on the latest industry technologies, trends, and strategies; brings forward solutions and serves as a Trusted Expert
• Other duties as assigned

Qualifications:

• This position requires a minimum of five years as a Manager.
• A minimum of 10years professional experience with learning and development, including substantial leadership experience and enterprise program ownership required. Proficient in Microsoft Office, including Word, Excel and PowerPoint is needed.
• Expert ability to communicate across all levels of the organization, present complex ideas concisely and clearly articulate ideas both verbally and in writing is necessary.
• Excellent analytical, planning and negotiation skills are needed.
• Excellent interpersonal skills with the expert ability to develop strong relationships with key members of both internal and vendor teams.
• Demonstrated business acumen with an expert knowledge and understanding of business issues, priorities, goals, and strategy is necessary.
• Must be highly organized, extremely detail oriented with strong leadership experience. Maintaining confidentiality, treating others with respect and upholding Company values is a key attribute.
• Ability to perform in a fast-paced, goal oriented, and time sensitive environment.
• The ability to drive organizational transformation; communicates openly and builds consensus with stakeholders.

Educational Requirements:

• Bachelor's degree in Instructional Design, Organizational Development, Human Resources, or a related field or equivalent experience is required.
• Professional certifications are a plus.

Work Days

Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary.

Work Hours

Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary.

Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

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