Regional Office Manager

At Discount Tire, we take extraordinary pride in our people, our culture, and the role each of us plays in supporting the growth of our business. For more than 60 years, we have continued to expand, opening new locations and creating opportunities for our people to grow with us. We are a company that believes in promoting from within and developing strong leaders across both our retail and corporate operations.We are seeking an experienced, highly organized, and strategic Regional Office Manager to lead the administrative and operational functions in our Redmond, WA regional office. This role plays a key part in supporting regional leadership, driving operational consistency, developing administrative teams, and creating an efficient, professional, and well-supported regional environment. This role offers the opportunity to make a meaningful impact by supporting Regional operations, developing administrative talent, and contributing to the continued growth and success of the business.

Pay Range: $91,000 - $118,000/yr

Essential Duties and Responsibilities

• Provide administrative and operational leadership for the Regional Office to support efficient and effective business operations
• Partner closely with Regional leadership to support operational priorities, communication, organization, and Regional initiatives
• Supervise, coach, mentor, and develop administrative staff, including hiring, onboarding, performance management, training, and professional development
• Mentor and support Senior Administrative Assistant(s) and administrative team members
• Drive operational consistency and continuous improvement by implementing administrative standards, identifying efficiencies, and supporting process improvement initiatives in partnership with Regional and Corporate leadership
• Coordinate Regional activities including meetings, travel, trainings, conferences, and Regional events
• Support workforce administrative processes and sensitive personnel matters in partnership with Corporate departments
• Assist with onboarding activities for new hires, including background checks, drug testing, ATS processes, and Workday transactions
• Process employment-related administrative changes including transfers, compensation updates, job changes, and related documentation
• Monitor and support timekeeping and payroll administrative processes, including timecard audits and reporting
• Prepare and distribute operational, payroll, training, and workforce administrative reports
• Maintain professionalism and discretion while handling confidential employee and business information
• Partner with HR, Payroll, Recruiting, Benefits, and other Corporate departments to support Regional operational needs
• Build and maintain positive working relationships with Stores, Regional leadership, vendors, employees, and Corporate partners
• Contribute to company meetings, initiatives, projects, and continuous improvement efforts
• Oversee office supply and equipment management for the Regional Office
• Serve as a key point of contact for internal and external partners while delivering exceptional customer service
• Compose, prepare, analyze, and distribute confidential correspondence, reports, presentations, spreadsheets, and other business documents
• Represent Company values professionally within the Region and community
• Stay current on business systems, technologies, and operational processes
• Perform other duties as assigned

Qualifications

• Minimum of five years of recent administrative, operations, or office management experience in a fast-paced business environment required
• Leadership, people support, or Human Resources-related experience preferred
• Workday and Kronos experience highly preferred
• Advanced proficiency in Microsoft Office Suite programs including Outlook, Share Point, one Note, Excel, Word, and PowerPoint required
• Strong leadership, communication, organizational, critical thinking, and problem-solving skills required
• Ability to proactively anticipate operational and administrative support needs
• Demonstrated ability to manage multiple priorities, shifting demands, and deadlines while maintaining professionalism and accuracy
• Strong attention to detail and organizational skills with the ability to work efficiently under pressure
• Ability to maintain a high level of integrity, discretion, and professionalism while handling sensitive operational and personnel situations
• Strong interpersonal and professional relationship-building skills with the ability to effectively navigate a variety of employee, customer, and operational situations
• Ability to build effective working relationships across all levels of the organization
• Experience supporting multi-unit or retail operations preferred
• Strong understanding of Company operational processes, procedures, and systems preferred
• Ability to remain adaptable and flexible in a fast-paced environment
• HR-related certification or coursework is a plus

Benefits

• Competitive base salary with additional employee appreciation rewards provided throughout the year
• Paid training, holidays, and PTO/vacation
• Weekly pay
• Employee referral bonuses
• Tuition assistance and scholarship opportunities
• Medical, dental, and vision insurance and flexible spending accounts
• Mental health resources and an Employee Assistance Program
• Exclusive employee discounts on tires, wheels, accessories, and more
• 401(k) with company match up to 6%, life and AD&D insurance, and short- and long-term disability coverage

Educational Requirements

This position requires a high school diploma or GED. Additional college-level coursework in business, human resources, operations, or administrative support is preferred.