Senior Corporate Services Clerk in Scottsdale at Discount Tire Corporate Careers

Date Posted: 10/2/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Scottsdale
  • Region:
  • Experience:
    Not Specified
  • Date Posted:
    10/2/2020

Job Description

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 55 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations. 

 

Under general supervision, following pre-established guidelines provides administrative support to the corporate office.

 

Responsibilities:

  • Operates the organization's telecommunication system to answer and route incoming calls; evaluates and resolves escalated issues
  • Analyzes electronic invoices, statements and notices; determines proper routing; contacts vendors for compliance and verification
  • Compiles hard copy documents and prepares batches containing various departmental paperwork; contacts vendors for compliance and verification
  • Identifies complex original time sensitive documents; determines how the document should be indexed; troubleshoots non-standard documents
  • Examines, prioritizes, calculates time estimates, processes and completes copy job orders
  • Ensures copy center equipment is running at optimum levels
  • Collaborates with internal customers to create and design copy jobs that meet expectations
  • Participates in the set up and break down of corporate events; administers event related giveaways, tracks progress and provides feedback.
  • Collaborates with employees, vendors and customers by answering questions related to department procedures and services; identifies and recommends solutions.
  • Creates outgoing and incoming events communication; researches and writes fliers and emails
  • Develops, evaluates and implements best practices
  • Facilitates departmental meetings for Scanning & Indexing, Switchboard, Archive, Copy Center, completes agenda, chairs meeting process
  • Completes work in a timely and accurate manner while providing exceptional customer service; recommends solutions
  • Examines and verifies departmental inventories and orders supplies to balance par levels; locates cost effective new supplies
  • Modifies desk directories, on-call list, reference guides and other associated reference materials
  • Trains Corporate Services Clerks; provides specific feedback; facilitates and engages in problem solving
  • Stays current on the latest industry technologies, trends and strategies
  • Other duties as assigned

Job Requirements

Qualifications:

  • This position requires a minimum of three years general office experience, including but not limited to, switchboard, data entry, copy center and archiving experience.
  • Proficient with Adobe and Intermediate skills with Microsoft Office, Word, Excel and PowerPoint, is necessary.
  • Experience operating copy equipment, faxes and scanning equipment is required.
  • Basic understanding of photo archiving is necessary; Photoshop knowledge preferred.
  • This position also requires excellent communication, interpersonal and customer service skills.
  • Ability to communicate clearly and articulately both verbally and in writing is necessary.
  • Proven ability to set up and manage calendars is needed.
  • Ability to work independently and in a team is vital.
  • The ability to work efficiently and accurately under pressure, meet deadlines, while moving from one task to another fluidly while presenting a professional demeanor is necessary.
  • In addition, troubleshooting and organizational skills with a can-do attitude and the ability to adjust to changing requirements are essential.
  • Maintaining confidentiality, treating others with respect and upholding Company values are key attributes.

 

Educational Requirements:

This position requires a high school diploma or GED.