Human Resources/Payroll

Senior Leave of Absence Specialist

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20225 N Scottsdale Rd, Scottsdale, Arizona, 85255-6456, US
Overview:

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations.

 

Under minimal supervision the Senior Leave of Absence Specialist provides support for the Company’s benefits plans, which may include, but not limited to, medical, dental, vision, prescription, life, accidental death, short-term and long-term disability, 401(k), flexible spending accounts, COBRA, leaves of absence, employee assistance program, vacation and paid time off (PTO) plans, tuition reimbursement and wellness programs.

 

Essential Duties and Responsibilities:

  • Provides customer service support to employees in the areas of FMLA and disability claim resolution, disability benefit payments and other plan administration resolutions
  • Process and manage leave requests including FMLA, short-term disability, long-term disability, maternity and paternity leaves. Preferred knowledge of ADA and accommodation requests
  • Handle confidential medical information in compliance with HIPPA and other privacy regulations
  • Evaluates escalated issues for resolution or the need for further review; takes necessary action
  • Verifies and processes both electronic and paper benefits enrollment forms
  • Assists employees with filing disability benefit claims
  • Serves as a liaison between vendors and employees; advises employees on eligibility, coverage and other benefits matters
  • Reviews reports from plan providers to verify accuracy and resolve differences
  • Ensures electronic leave and/or disability files are maintained
  • Provides vendors appropriate documentation for life and disability benefits claims
  • Maintains knowledge of legal requirements and regulations affecting leaves and leave administration; ensures practices, procedures and reporting are in compliance
  • Analyzes, evaluates and recommends new benefits tools
  • Evaluates requests, determines leave eligibility and processes leave of absence approvals and rejections
  • Ensures the Company remains compliant with laws, including, but not limited to, ACA, ADA, ERISA, COBRA, FMLA, HIPAA, USERRA, IRS and other federal and/or state requirements; ensures practices, procedures and reporting remain compliant
  • Provides leave notices and guidance to employees, including but not limited to, federal and state notices
  • Provides accurate information regarding paid sick leave and PTO plans, including calculations, reporting and audits
  • Stays current on the latest industry technologies, trends and strategies; brings forward ideas
  • Assists in the preparation of materials to communicate state leave and disability plan changes to employees
  • Coaches and mentors Leave Specialist I & II
  • Assists employees, vendors and customers by answering questions related to benefits and available leave options
  • Completes work in a timely and accurate manner while providing exceptional customer service
  • Other duties as assigned

 

Qualifications:

  • This position requires a minimum of 5-8 years’ of progressive leave management experience. Bachelors or equivalent experience.
  • Intermediate proficiency in Microsoft Word, Excel, and PowerPoint
  • Experience with Workday or another human capital management (HCM) system
  • Ability to produce accurate, timely presentations
  • Strong analytical and research skills
  • Results-driven with strong critical thinking abilities
  • Excellent collaboration and relationship-building skills
  • Able to work efficiently under pressure and meet deadlines independently
  • Professional demeanor with strong verbal and written communication skills
  • Strong customer service skills with a positive, friendly attitude
  • Proven ability to self-motivate and motivate others
  • Team-oriented and able to serve as a trusted subject matter expert
  • Strong troubleshooting, problem-solving, and organizational skills
  • Can-do attitude with flexibility to adapt to changing requirements
  • Commitment to confidentiality, respect, and upholding company values

 

Educational Requirements

Bachelor's degree in Business, Human Resources or related field or equivalent work experience.

Professional certifications are a plus.

 

Work Days

Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary.

 

Work Hours

Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary.

 

 

Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

 

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